MFL

Privacy Policy

Privacy Policy
Mathews Family Law and Mediation Specialists is committed to protecting your privacy. This document describes the way Mathews Family Law and Mediation Specialists collects, holds and discloses information about individuals. In the course of our business we collect, use and disclose personal information provided to us by our clients and other users of our website. We do this in accordance with Australian privacy legislation, including the Privacy Act and the Australian Privacy Principles.

Our Website

You are able to visit and use our website anonymously if you wish. If you would like to engage our services offered through the website then you may need to provide us with certain information. For example, if you would like to receive information from us electronically or through the mail then you will need to provide us with your contact details such as your name and email or contact address. As we are always looking to improve our site to ensure that it accurately meets our clients’ or other users’ demands we may collect general anonymous information from the user. This data will include a user’s domain name or IP address, browser type, desktop system and resolution and will be used to analyse trends, manage and administer the site, improve usability and monitor how the site is being used. Where another website is linked on our website, Mathews Family Law and Mediation Specialists does not warrant that the site complies with its legal obligations regarding privacy and accessing the site is at the users risk in respect of such matters as bugs, inaccuracies, viruses, and the content on the site.

Privacy at Mathews Family Law and Mediation Specialists

Protecting confidential information is fundamental to our relationship with our clients and to our business. All information received in connection with a client matter is subject to strict duties of confidentiality. We will not disclose that information except in accordance with our professional obligations, as authorised by the client or as contemplated by this policy.

How we collect personal information

We normally collect personal information by way of face-to-face meetings, telephone conversations, emails and from third parties such as regulatory authorities. We only collect personal information by lawful and fair means.

Why we collect personal information

‘Personal information’ is information relating to an individual which can be used to identify that individual. In general, we will only use and disclose your personal information for the purposes for which it was collected and for related purposes, such as to:
  • provide our services to you;
  • communicate with you; and
  • comply with legal requirements and professional obligations.

Keeping Your Personal Information Up-To-Date

Mathews Family Law and Mediation Specialists takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend that you let us know if there are any errors in your personal information keep us up to date with changes to personal information such as your name or address.

Information Security

We take reasonable steps to protect all information which we hold (including your personal information) from misuse, loss, unauthorized access, modification or disclosure. Mathews Family Law and Mediation Specialists staff respect the confidentiality of personal information and the privacy of individuals.

How to access your personal information

If you have any queries regarding the Mathews Family Law and Mediation Specialists privacy policy or wish to gain access to personal information we may hold about you please contact our office at

Updates to this policy

We may vary this policy from time to time; the most recent version can always be accessed here on our website. Alternatively, you can contact us through the website or by email or by phone.

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Vanessa Mathews
Managing Director FDRP and Mediator
BCOMM BSW LLB

Accredited Family Law Specialist, FDRP,
Mediator and Parenting Coordinator

Vanessa Mathews is the founder and managing director of Mathews Family Law & Mediation Specialists, and has the rare combination of social work qualifications and experience, combined with nearly 20 years’ experience as a lawyer and mediator; it makes her approach to resolving legal relationship issues both sensible and sensitive.

She is a fully accredited family law specialist, mediator, family dispute resolution practitioner and parenting coordinator with a commerce degree – adding a financially astute aspect to her practice.

Vanessa has extensive experience in complex issues that arise from relationship breakdown, and works in partnership with her clients,
who regularly describe her as empathetic

Vanessa is an active member of the family law profession and
a member of the:

  •  Law Institute of Victoria, Family Law Section
  •  Law Council of Australia, Family Law Section
  •  Resolution Institute
  •  Australian Institute of Family Law Arbitrators and Mediators
  • National Mediation Accreditation System
  •  Relationships Australia Family Lawyers Panel
  • Fellow of the International Academy of Family Lawyers
  •  Relationships Australia / Federal Circuit Court ‘Access Resolve’ Mediation Service
  • Relationships Australia ‘Property Mediation’ Service

Vanessa and Mathews Family Law & Mediation Specialists
are regularly recognised as a ‘Leading Victorian Family
Lawyer’, ‘Recommended Family Law Mediator’ and a
‘Leading Victorian Family Law Firm’ by Doyle’s Guide to
the Australian Legal Profession.

Get Started With Vanessa

Book A Free Consult

Vanessa Mathews
Managing Director FDRP and Mediator
BCOMM BSW LLB

Accredited Family Law Specialist, FDRP,
Mediator and Parenting Coordinator

Vanessa Mathews is the founder and managing director of Mathews Family Law & Mediation Specialists, and has the rare combination of social work qualifications and experience, combined with nearly 20 years’ experience as a lawyer and mediator; it makes her approach to resolving legal relationship issues both sensible and sensitive.

She is a fully accredited family law specialist, mediator, family dispute resolution practitioner and parenting coordinator with a commerce degree – adding a financially astute aspect to her practice.

Vanessa has extensive experience in complex issues that arise from relationship breakdown, and works in partnership with her clients,
who regularly describe her as empathetic

Vanessa is an active member of the family law profession and
a member of the:

  •  Law Institute of Victoria, Family Law Section
  •  Law Council of Australia, Family Law Section
  •  Resolution Institute
  •  Australian Institute of Family Law Arbitrators and Mediators
  • National Mediation Accreditation System
  •  Relationships Australia Family Lawyers Panel
  • Fellow of the International Academy of Family Lawyers
  •  Relationships Australia / Federal Circuit Court ‘Access Resolve’ Mediation Service
  • Relationships Australia ‘Property Mediation’ Service

Vanessa and Mathews Family Law & Mediation Specialists
are regularly recognised as a ‘Leading Victorian Family
Lawyer’, ‘Recommended Family Law Mediator’ and a
‘Leading Victorian Family Law Firm’ by Doyle’s Guide to
the Australian Legal Profession.

Get Started With Vanessa

Book A Free Consult